Privacy Policy

Last Updated: March 9, 2025

At Evolve Industries (“Website,” “we,” “our,” or “us”), we value your privacy and are committed to protecting any personal information you provide. This Privacy Policy explains how we collect, use, and protect your data when you visit or make a purchase from our Website. By using our Website, you consent to the practices described in this policy.

1. Information We Collect

When you interact with our Website, we may collect certain information to enhance your experience and process transactions efficiently. The types of information we collect include:

  • Account Information: When you create an account, we collect your name, email address, billing and shipping addresses, and phone number.
  • Order Information: To process purchases, we collect payment details, shipping preferences, and purchase history.
  • Communication Data: If you contact us via email or a contact form, we may collect your name, email address, and any messages or inquiries.
  • Technical Data: We may automatically collect non-personal information such as your IP address, browser type, operating system, and device information to optimize our Website’s performance.

We do not collect any sensitive personal information such as Social Security numbers, government-issued IDs, or financial account details outside of what is required to process transactions.

2. How We Use Your Information

We only use the information we collect for legitimate business purposes, including:

  • Processing and fulfilling orders, including shipping and payment processing.
  • Providing customer support and responding to inquiries.
  • Improving our Website, services, and user experience.
  • Sending transactional emails regarding order confirmations, updates, and security alerts.
  • Preventing fraud, ensuring security, and complying with legal obligations.

We do not use your information for unsolicited marketing without your consent.

3. Data Protection and Security

We take data security seriously and implement industry-standard measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:

  • Secure SSL encryption for transactions and data transfers.
  • Restricted access to sensitive customer data, available only to authorized personnel.
  • Regular monitoring of our Website for vulnerabilities and cyber threats.

Despite our efforts, no online platform is entirely immune to security risks. If we detect a data breach that may impact your personal information, we will notify you promptly in accordance with applicable laws.

4. Third-Party Services and Payment Processing

Our Website operates on WordPress with WooCommerce and may integrate with third-party payment gateways such as PayPal, Stripe, or other providers. While we do not store or process payment information directly, third-party payment processors may collect and process your payment data. Their use of your information is governed by their own privacy policies, and we encourage you to review their terms before making a purchase.

Additionally, we use third-party plugins and themes to enhance Website functionality. While we make every effort to ensure their security, we are not responsible for how third-party software providers handle user data.

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your browsing experience, remember user preferences, and analyze Website traffic. Cookies help us improve functionality by:

  • Remembering items in your shopping cart.
  • Recognizing returning customers for a personalized experience.
  • Analyzing traffic patterns to optimize Website performance.

You can manage cookie preferences through your browser settings. Disabling cookies may impact certain features of our Website.

6. Data Retention and Account Deletion

We retain personal information only as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes. If you wish to delete your account and associated personal data, please contact us at support@evolveindustries.net, and we will process your request in accordance with applicable laws.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access: You can request a copy of the personal data we store about you.
  • Correction: You may update or correct inaccuracies in your personal information.
  • Deletion: You can request that we delete your account and personal data.
  • Opt-Out: You may opt out of non-essential communications, such as promotional emails.

To exercise your privacy rights, please email us at support@evolveindustries.net with your request.

8. Our Commitment to Accessibility

We are dedicated to improving accessibility on our Website to ensure that all users, including those with disabilities, can access our services. If you experience any accessibility challenges or need assistance, please reach out to us at support@evolveindustries.net, and we will make every effort to accommodate your needs.

9. No Sale of Personal Information

We do not sell, trade, or rent your personal information to third parties under any circumstances. Your data is used solely for order fulfillment, customer support, and improving our services. We respect your privacy and are committed to maintaining your trust.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and your continued use of the Website after such updates constitutes acceptance of the revised policy. We encourage you to review this page periodically.

11. Contact Information

If you have any questions about this Privacy Policy or need assistance with your personal data, you may contact us at support@evolveindustries.net.